Taina Noel · Technology & Business Analytics

I take complex systems apart and turn them into clear decisions.

SAP S/4HANA controls and integration testing, process analysis, and KPI reporting, from Big 4 consulting internships to a startup product team.

Taina21103@gmail.com 305-725-2635 linkedin.com/in/taina-noel-665b271b1

Why I do this work

I've been underestimated my whole life.

So I let the work answer. I go looking for the hardest part of a problem, the system nobody fully understands or the process that keeps breaking, and I stay with it until it makes sense.

I want to bring something new to every team I join and push past where people expected me to stop. As a first-generation college graduate from an HBCU, I know what it took to get here, and I intend to make it count.

$2M+projected savings identified in a supply-chain business case
Top 2of 2,500+ participants, PwC START
6workstreams supported on an SAP S/4HANA implementation
30%fewer recurring issues after process changes
18%improvement in SLA compliance from KPI reporting
15%KPI improvement, Bain Associate Consultant internship

Case studies

Situation → Approach → Impact

Client names are withheld. Exhibits are illustrative and show the shape of the work, not client data.

01 · Cloud SAP Technology · PwC

Surfacing control risk on an SAP S/4HANA implementation

SituationA client was implementing SAP S/4HANA across six workstreams, and integration points and application controls needed to be tested against requirements.

ApproachEvaluated system integrations and application controls across 3–4 systems, supported system integration testing (SIT), documented control dependencies, and validated configurations against requirements.

ImpactIdentified process gaps and control risks across all six workstreams and presented technology-risk findings and implementation recommendations to client leadership.

Exhibit 1 · Control risk by workstream

AccessInterfacesConfig Workstream A Workstream B Workstream C Workstream D

Illustrative. Darker = higher priority finding.

02 · START Program · PwC

Building a $2M+ supply-chain business case

SituationA supply-chain operation needed a clear view of where cost and operational risk could be taken out, in a program of 2,500+ participants.

ApproachAnalyzed supply-chain processes and operational data, gathered business requirements with cross-functional teams, took part in SAP-based SIT sessions, and turned the analysis into KPI insights for an executive presentation.

ImpactIdentified $2M+ in projected savings and operational-risk reduction opportunities. Ranked Top 2 of 2,500+ participants.

Exhibit 2 · Building the savings case

Lever 1Lever 2Lever 3$2M+ total

Illustrative waterfall. Lever sizes not to scale.

03 · Project Manager Intern · Startup

Cutting recurring issues by 30% at a startup

SituationA small, fast-moving product team kept hitting the same problems again and again.

ApproachRan Agile projects in Jira, gathered business requirements and translated them into technical solutions with the engineering team, then tracked operational KPIs to find where issues kept coming from.

ImpactProcess improvements reduced recurring issues by 30%.

Exhibit 3 · Recurring issues, indexed

Before
100
After
70

Indexed to 100. The 30% reduction is real; the baseline is illustrative.

04 · IT Support Operations Analyst · Financial services

Turning 10,000+ system records into SLA gains

SituationSupport operations had a large volume of system records but no clear view of the trends behind missed service levels.

ApproachAnalyzed 10,000+ system records to find operational trends, built Power BI dashboards and KPI reporting, and worked with cross-functional stakeholders to streamline workflows.

ImpactReporting contributed to an 18% improvement in SLA compliance.

Exhibit 4 · SLA compliance trend

Before dashboardsAfter

Illustrative monthly trend; the 18% improvement is real.

Skills

SAP S/4HANASystem integration testingIT & application controlsProcess mappingRequirements gatheringPower BITableauSQLExcelJira & AgileServiceNowKPI development

Education

M.S. Business Analytics
Florida State University · Jan 2027
B.S. Information Technology
Florida A&M University · Dec 2025

Also

Bain Associate Consultant Intern
Deloitte Consultant Mentorship Program
FSU human-in-the-loop AI project
Leadership: Girls Who Code & HerUniversity